Terms & Conditions
THE FOLLOWING TERMS AND CONDITIONS ARE FULLY ACKNOWLEDGED AND AGREED TO BY THE CLIENT WHILE RENTING LIMOUSINES
According to COVID-19, all passengers must always have facial coverings on while riding in our vehicles for reasons of health and safety. Whether they are in use or not, all of our vehicles receive regular cleaning and disinfection. All customers, however, book all vehicles and enter them at their own risk.
1.) SEATTLE COACH LIMO REQUIRES A MAJOR CREDIT CARD TO PROCESS BOOKINGS
At the start of the service, the entire service fee must be paid. The current rate will be charged for overtime. Each hour of overtime will be paid separately. The client releases the company from any and all liability for any loss, harm, damage, or theft. There isn’t any allowed hanging out of the sunroof. The service will be immediately terminated as a result, and no refunds will be given. Additionally, smoking is not permitted in the cars. Client consents to act in a fully lawful manner while receiving service.
2.) MANY STOPS OR DESTINATIONS:
Stops during your service should be scheduled in advance of the commencement of the service. Our drivers need to be aware of every stop in advance due to the size of our vehicles. These safety measures are taken to protect both the vehicle and each passenger. Stops that aren’t planned are at the driver’s discretion. All prices are based on the initial total miles traveled, as well as the destinations and stops. After making your bookings, please call the office to obtain pricing for adding any additional stops or mileage.
3.) TRANSFERS FROM AIRPORT OR POINT TO POINT:
Waiting time may incur additional fees. For the first 15 minutes of the delay, there is no additional fee. Every further 15 minutes of waiting incurs an additional fee. The cost is determined by the type of car. Unless you have prearranged to meet the driver at the baggage claim area (only for sedans, SUVs, and vans), meet your driver at the curb for all arriving planes. We are never permitted to park or wait inside Sea-Tac Airport for limos; you must meet the driver there. Please wait to phone the office for help before leaving the airport to avoid paying a no-show fee. The dialing code is 1-844-848-4442.
Any travel that takes place between the hours of 12:00 AM and 5:00 AM, as well as on some recognized holidays, will incur an additional cost of $66.00.
4.) MAXIMUM CAPACITY: Drivers are not permitted to carry more passengers than what is specified in your contract. Both state law and insurance policies are broken by this.
The customer assumes complete responsibility for themselves, their visitors, and/or their affiliations. Any and all vehicle damage must be paid for by the client. The following will be the initial minimum charges for the damages: $500 for puking, $300 for each cigarette burn, $100 for gum or glitter on the carpet, and $20 for each broken or missing glass.
Traffic jams, airport delays, mechanical issues, or any other unforeseen situations are not in any way Seattle Coach Limo’s fault.
5.) CANCELLATION POLICY:
Seattle Coach Limo is aware that last-minute cancellations are occasionally required and unavoidable. Unless explicitly stated otherwise or in writing, the following rules apply:
In general, we allow free cancellations on sedan & SUV airport transfers for local service in the Seattle metropolitan area. at least 24 hours before the planned pick-up time.
The driving distance and special scheduling will determine the cancellation notice for regional service provided outside of the immediate Seattle service area.
A minimum of seven days’ notice is required for vans, premium, and speciality cars. Your confirmation and/or any written agreements will have an exact cancellation notice clause.
Due to regional factors (such as weather), events, vehicle types, and market areas, cancellation notices may change.
Time adjustments that are made with less notice than the aforementioned minimum will still incur additional fees, possibly in full. For instance, if a request is made at 1:30 p.m. to modify the pick-up time from 2:00 p.m. to 4:00 p.m., there will be a full charge for the 2:00 p.m. trip and a fresh charge for the 4:00 p.m. trip.
Peak rental demand periods and special events
Special occasions and times of strong demand, both locally and in foreign markets, may necessitate premium pricing, higher hourly minimums, occasionally multi-day minimums, and more advance notice of cancellations and adjustments. Prepayments that are not refundable might also be needed. Because of the larger demand, automobiles are typically harder to come by, and frequently, additional vehicles are needed to meet the demand.
A No Show
Please call our office at once at 1-800-921-6809 if you do not see your chauffeur in order to avoid paying the entire “no-show” fee. For your convenience, we often include all administrative, licensing, and/or STC fees as well as the recommended 20% chauffeur tip in the minimum no-show price. However, the gratuity amount is always entirely up to you. The tip can be increased, decreased, or completely eliminated. If there will be a gratuity, do let us know.
When the client does not show up at the prearranged pick-up location for Point-to-Point & Airport Service, a price equivalent to the basic rate, wait time, admin/licensing/STC, and recommended chauffeur gratuity (gratuity amount at your option) will be charged.
When the client does not appear at the pre-arranged pick-up place for Hourly Service, a price equal to at least 2 hours of service, admin/licensing/STC, and a recommended tip (gratuity amount at your option) will be charged. Depending on the event, date, vehicle type, etc., the minimum hourly price for no-shows may be higher for many services.
Once more, if you need to avoid paying a no-show fee, contact or text us at 1-844-848-4442. The dispatcher will send your chauffeur to you right away.
God’s actions are not our fault. For example, but not limited to, our clients’ destinations being closed, canceled flights, delays caused by airlines, and travel limitations within the government.
TO INFO@SEATTLECOACHLIMO.COM, ALL CANCELLATIONS MUST BE MADE IN WRITING.
6.) UNSAFE & DANGEROUS ROADS: WE WILL AVOID USING ANY DANGEROUS ROADS FOR THE SAFETY OF THE PASSENGERS AND DRIVERS.
INCLUDING ONE WAY TRAFFIC, WINDING (ZIG ZAG) TRAFFIC, STEEP TRAFFIC, DIRT TRAFFIC, HILLS, CLIFF AREAS, ETC.
Prices are subject to change without notice.
Prices may change on holidays, New Year’s Day, New Year’s Eve, proms, winter proms, busy days, peak times, and long distance calls. Any other coupons or discount codes cannot be used in conjunction with any special price. There might be some limitations.
8.) ADDITIONAL FEES AND OTHER:
Price ranges are determined by garage to garage.
a.) 10% local gas surcharge will be applied to any runs (40 miles total from Los Angeles to Seattle 98158).
b.) Long journeys will incur an extra petrol surcharge; for more information, contact the office.
c.) Customer is responsible for all Toll Roads, Parking, and FasTrak.
e.) To guarantee a spot for your limousine, please buy your parking pass for any special events in advance.
f.) Call our office to get the length of your limousine.
9.) TRANSFERS AND POINT TO POINT:
For accurate mileage calculations, all one-way trips, including airport or other transfers, must be booked under Airport (From/To).
10.) SATURDAY RESERVATIONS REQUIRE 4 MINIMUM HOURS:
From April 15 to June 15, Saturday and Friday evening reservations must be made for a minimum of 6 hours.
Please call our office for pricing and more information about our policies throughout prom season and New Year’s Day. This restriction will apply to both office and online reservations.
11.) SMOKING & FOOD:
At all times, smoking and eating are prohibited inside any of the cars in our fleet.
12.) ALCOHOL POLICY:
Without a legal guardian present, alcohol will not be supplied or allowed in vehicles with passengers under the age of 21. Any situation in which a minor consumes alcohol is never acceptable. Alternative beverages can be ordered upon payment of a fee.
The company won’t be held responsible for late arrivals brought on by, but not limited to, traffic jams, mechanical failure, inaccurate pickup and drop-off information, natural disasters, or other uncontrollable events. (2) The company makes no guarantees regarding the conclusion or outcomes of any excursion, including the client’s delight, having fun, arriving at a destination on time, discovering the address of a celebrity, entering any venue or event, parking or being dropped off at the venue’s main door, etc. Additionally, the company cannot guarantee the availability of bilingual drivers. Additionally, the corporation makes no promises regarding the effectiveness of the heater and air conditioning in the car. (3) In the event that the company is held liable for anything, the amount of that liability cannot go beyond the fare that the company collected from the customer.
It is not permissible to possess, sell, or use any form of narcotics or illegal drugs. Violations will result in the immediate termination of the contract and the rendered services, as well as the loss of any remitted deposits and service fees.
15.) LOST ITEMS/BELONGINGS:
Seattle Coach Limo does not accept liability for items left in the car during or after the limo rental service, however we are pleased to allow you to bring CDs, videotapes, and other personal belongings.
16.) QUOTE AND BOOKING:
All quotes are based on car availability at the time of reservation. Rates could change at any time without prior notice. When making a reservation, a deposit of 25% to 50% of the entire cost is necessary. This deposit is nonrefundable. At the time of the service, the remaining balance is payable.
If the original vehicle needs repair, is unsafe to drive, has been in an accident, or is not available, Seattle Coach Limo reserves the right to substitute a different limousine or a different color car.
(1) The company is not responsible for late arrivals brought on by, but not limited to, traffic jams, mechanical failure, erroneous pickup and drop-off information, acts of nature, or other uncontrollable situations.
(2) The company makes no guarantees regarding the conclusion or outcomes of any excursion, including the client’s delight, having fun, arriving at a destination on time, discovering the address of a celebrity, entering any venue or event, parking or being dropped off at the venue’s main door, etc. Additionally, the company cannot guarantee the availability of bilingual drivers. Additionally, the corporation makes no promises regarding the effectiveness of the heater and air conditioning in the car.
(3) In the event that the company is held liable for anything, the amount of that liability cannot go beyond the fare that the company collected from the customer.
(1) Any alterations to the client’s initial order and original specifications are subject to additional fees, as necessary. Therefore, if the consumer asks for the service to last longer, there will be extra fees. An increase in price might also be applied if the pick-up location changes. extra charges will apply to any extra modifications, such as those to the destination or number of passengers. Overtime fees will be levied based on the indicated basic charge when applicable. The basic original rates will still apply if the client chooses to shorten the service’s duration, reduces the number of passengers traveling with them, or requests to be driven to a destination that is closer to home. In these cases, the client is still responsible for paying the originally agreed-upon fees.
(2) Even if they use the company’s services for fewer hours or days—or even if they don’t use them at all—the client is still required to pay the whole sum for the allotted number of hours and days. Client consents to pay the higher of the minimum number of hours determined by the business or the number set by the client in advance. Client is responsible for payment in full for the time the vehicle and company’s services were used if, for whatever reason, they were unable to use it for the entirety of the contract.
(3) The cost of the service is determined by miles and an hourly rate. As a result, even if traffic delays or other circumstances prevent the client from using the car and company’s services for the whole predetermined amount of time, the client is still responsible for paying for the initial agreed-upon hours and mileage.
(4) The company reserves the right to modify its charges at any time.
(5) The Los Angeles County court in the state of California shall be the venue for the resolution of any disputes or claims that may arise.
(6) This agreement cannot be changed in any way by a company employee, chauffeur, or representative.
The details of the car that was given to the client are listed on the back of this contract. Before starting the service, the chauffeur and management of the company performed a thorough inspection of the car. Client must check out the car before boarding. The client must mention any damage to the vehicle that may be present on the front side of this agreement in the designated place. The indicated space shall stay empty if the client does not discover any harm. Should the client have noticed any damage(s) in the area mentioned, the client certifies that through using the company’s service, the client has determined that the damage(s) are minimal and do not impede the company’s ability to provide its services. Client is aware that when returning to the base, the company’s chauffeur and management will conduct a fresh inspection of the car. Upon re-inspection, if any new damages not noted in the designated place appear on the vehicle, the client will be entirely liable for those damages. As a result, the client will be responsible for paying for any repairs or major and excessive cleaning expenses incurred by the business. The company alone will decide if there has been unusual interior or exterior wear and tear or damage. Company shall use reasonable efforts to deliver a vehicle that is equal to the client’s request in terms of model, size, color, etc. However, the organization makes no promises that a car exactly like the one the client needs will be available for usage, and it won’t be held responsible if one isn’t on the day of service. The brand, model, kind, year, color, passenger capacity, and dent-free status of the car are not guarantees made by the company. Depending on availability on the day and time of service, the company may deploy a vehicle.